I had some quality windshield time coming back into the office from a client this afternoon and caught a very interesting interview on NPR's Talk of the Nation. Authors David Shipley and Will Schwalbe of "Send" a book about surviving e-mail disasters (Reply to All) and getting the most out of e-mail to strangers (use a proper salutation and sign-off).
I've been using e-mail long enough to have been both victimized by and the recipient of many of their examples of e-mail disasters, faux pas, and cringe-worthy grammar. I can say that anyone who uses e-mail for any sort of professional correspondence should give this a listen or read the excerpt.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment